Terms & Conditions
Welcome to ANNA LINDEMAN Atelier. By accessing or using this website (www.annalindeman.com), you agree to comply with and be bound by the following terms and conditions (the “Terms”). If you do not agree to these Terms, please do not use our Site. We reserve the right to change these Terms at any time, and any such changes will be effective immediately upon posting on this page.
1. General Information
ANNA LINDEMAN Atelier is a business that provides high-quality, made-to-order art prints, throws, and other bespoke artistic products. All orders are subject to acceptance and availability.
2. Account Registration and Security
To make a purchase or access certain features of the Site, you may need to create an account. By creating an account, you agree to:
- Provide accurate, current, and complete information about yourself as required by the registration form.
- Maintain the confidentiality of your account and password and restrict access to your account from unauthorized users.
- Notify us immediately of any unauthorized use of your account.
3. Orders and Payment
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Order Processing: Once you place an order, you will receive a confirmation email detailing your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product description, or suspicion of fraudulent activity.
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Pricing: Prices on the Site are listed in Euro, and all applicable taxes and shipping fees will be added at checkout.
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Payment Methods: We accept payments through [list payment methods accepted, e.g., credit cards]. By submitting an order, you authorize us to charge the payment method you provided.
4. Shipping and Delivery
We offer complimentary worldwide shipping on all orders. As all items are made to order, dispatch typically occurs within 1-4 days, though most orders ship within 24-48 hours. In some cases, items may be shipped from separate locations. For your convenience, tracking information will be provided once your order has been dispatched. Please note, customs fees may apply and are the responsibility of the recipient.
5. Returns and Exchanges
Due to the bespoke nature of our products, all sales are final. However, if you receive a damaged or defective item, please contact us at atelier@annalindeman.com within 7 days of receiving the item. We will provide a resolution, which may include a replacement or refund based on the issue.
6. Product Information
We strive to provide accurate descriptions, prices, and images of our products. However, due to the handmade nature of some of our items, there may be slight variations in color, texture, and size. Please note that the colors you see on your screen may differ from the actual product due to differences in monitors or screens.
7. Intellectual Property
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Ownership: All content on this Site, including but not limited to logos, artwork, text, images, and product designs, is the property of ANNA LINDEMAN Atelier and is protected by intellectual property laws.
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Usage Restrictions: You may not copy, reproduce, distribute, or display any content from the Site without prior written consent from ANNA LINDEMAN Atelier.
8. Privacy Policy
By using this Site, you agree to our Privacy Policy, which governs how we collect, use, and disclose your information. Please review our Privacy Policy to understand our practices regarding your personal data.
9. Limitation of Liability
To the fullest extent permitted by law, ANNA LINDEMAN Atelier will not be liable for any indirect, incidental, special, or consequential damages arising from the use of this Site or the products purchased through the Site. Our liability for any claim arising from the use of this Site is limited to the amount paid by you for the product in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless ANNA LINDEMAN Atelier and its affiliates, directors, officers, employees, and agents from any and all claims, liabilities, damages, and expenses arising from your use of the Site, including any violation of these Terms.
12. Contact Us
If you have any questions or concerns about these Terms or your order, please contact us at:
Email: atelier@annalindeman.com